Our current order turnaround time is 14 days

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Delivery

Our products are designed and printed by hand in the UK. Your item will take 3-5 working days to be hand printed and dispatched. We use Royal Mail Signed For First Class to send your parcels in the UK. 

Despite best efforts, some services may be disrupted. Find out more at www.royalmail.com/coronavirus

Royal Mail Signed For First Class Delivery - £4.95.

Requires a signature on delivery. Royal Mail aims to deliver next working day, including Saturdays.

We also offer Royal Mail Special Delivery Guaranteed - £8.95.

Guaranteed by 1pm Next Day, includes tracking. Requires a signature on delivery. Please note, Next Day Special Delivery only applies to weekday post. If you purchase at the weekend you will receive the item on Tuesday.

Free delivery on orders over £70.00 will be sent by Royal Mail Signed For First Class Delivery

Requires a signature on delivery. Royal Mail aims to deliver next working day, including Saturdays.

Our Click and Collect Service is available for those who can collect from LU7. Please contact us to arrange your collection.

Please contact us for a quote for International Shipping. Please note that Another Epic Day does not accept responsibility for additional duties and taxes that are incurred when shipping outside of the United Kingdom.

If you have any questions please email us: hello@anotherepicday.co.uk

Return & Refund Policy

While we pride ourselves on being imperfectly perfect, if for any reason our product is too imperfect for you please let us know.

Returns
We know that you may want to order more than one size to try on. We accept unworn returns/exchanges and you have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Please enclose the receipt or proof of purchase as well as your name and address and reason for return/exchange. If you require an exchange, please state the new size you would like.

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 7-10 days.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Original shipping costs are non-refundable. Postage of a returned item is at the buyers risk, so we recommend that you send it via a Signed For service.

If by chance the garments you receive are faulty, we will accept a return and cover postage costs. Your refund will be issued upon receipt of the item.

Contact Us
If you have any questions on how to return your item to us, contact us.

Please email us for the address to return your items to: hello@anotherepicday.co.uk